We want you to enjoy a hassle-free shopping experience, which is why we’ve created a clear and concise shipping policy. This ensures your orders are processed swiftly and delivered right to your doorstep. By making a purchase, you accept the terms outlined in this policy.
We’re pleased to offer delivery to all locations within India. Currently, we do not provide international shipping, but we hope to expand our reach in the future.
Once you place your order, we aim to process it within 1-2 business days (excluding weekends and public holidays). After processing, you’ll receive a confirmation email containing the details of your purchase and estimated delivery information.
Your order will typically arrive in 3-8 business days depending on your location. We understand the importance of getting your order to you quickly and do everything we can to ensure swift delivery.
If we cannot deliver your order due to an incorrect address, recipient unavailability, or refusal to accept the order, our delivery partner will make two additional delivery attempts. If all attempts fail, your order will be returned to us. You can request a re-delivery for an additional shipping fee.
We take extra care in packing and shipping your items, but if you receive a damaged product, please get in touch with our customer support team within 48 hours. Make sure to provide photographic proof of the damage. In case your order is lost during transit, we’ll collaborate with the courier service to investigate the issue and either send you a replacement or issue a refund, depending on the outcome.
Certain items, like oversized clothes or fragile products, may have special delivery requirements. Any specific delivery details will be mentioned on the product page, so you’ll be fully informed before completing your order.
If you have any questions or need assistance regarding your shipping or delivery, don’t hesitate to reach out to us at essencecollective1@gmail.com. We’re here to help!
We appreciate you choosing luxewearhub, and we’re excited to provide you with a smooth and enjoyable shopping experience from start to finish!